Shipping policy

Thank you for visiting and shopping at Lumi Shop. Following are the terms and conditions that constitute our Shipping Policy.1. Shipment Processing TimeAll orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.2. Shipping Rates & Delivery EstimatesWe offer standard shipping across the United States. Shipping charges for your order will be calculated and displayed at checkout.Shipping Method: Standard ShippingEstimated Delivery Time: 7–15 business days (Note: Delivery times may vary depending on the destination and supplier logistics).3. Shipment Confirmation & Order TrackingYou will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.4. Customs, Duties, and TaxesLumi Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).5. DamagesIf you receive your order damaged, please contact our support team immediately or check our Refund Policy to file a claim. Please save all packaging materials and damaged goods before filing a claim.